XG Password Reset

XG Password Reset

Set out below are instructions for resetting passwords.

1. Reset device administrator accounts
   
   • See:
     https://community.sophos.com/kb/en-us/123732
2. Reset passwords for all local user accounts
   
   • How to identify Local, AD, and Guest users:
     https://community.sophos.com/kb/en-us/135419
   • Local user password reset:
     https://community.sophos.com/kb/en-us/135493
   • How to change the password for local users from the User Portal:
     https://community.sophos.com/kb/en-us/135495

If you need any assistance, please get in touch.

Thank you

Wave 9 Support Team

support@wave9.co.uk